COVID-19, OUR SERVICES & YOU

EFFECTIVE (3/22-4/19/2020)

COVID-19 POLICY


Housecall visits will be limited to:

  • End of life services

  • Sick patient visits

  • New pet vaccines

  • Puppy and kitten vaccines


In order to limit exposure risk - by making face to face Dr/Client interaction as brief as possible and to be efficient in the use of this contact time - PLEASE HAVE YOUR PET'S MEDICAL RECORDS EMAILED TO US AHEAD OF TIME.


We will also call to take pertinent medical information when we are outside your home.


We ask that you observe appropriate distancing - 6 ft - and limit the number of people present in the same room as the doctor and your pet to ONE PERSON.


If your apartment is small or cramped - impeding social distancing - PLEASE LET US KNOW IN ADVANCE - (800) 591-3071.


If your building has a common room that may be used for an exam to avoid entering your apartment let us know if this would work better.


Please wear a mask (if you have one) - we will be wearing protective gear also. Similarly, please inform us if your pet has been in contact with a known COVID-19 - positive person.


Thank you for your cooperation and patience, in helping us keep everyone safe under such extenuating circumstances.